Description
Tags: Web3 Jobs • Cryptocurrency Remote Jobs • Blockchain Web3 Jobs • Blockchain Analyst Jobs • Blockchain Compliance Jobs • Cryptocurrency Operations Jobs • Web3 Manager Jobs • Cryptocurrency Customer Support Jobs • Web3 Ai Jobs • Cryptocurrency Full Time JobsAbout Hex TrustHex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary bank-grade platform, providing secure, and integrated solutions. Hex Trust has grown its global presence, with offices in Hong Kong, Singapore, Dubai, Italy, and Vietnam.Position SummaryAt Hex Trust, our Client Operations team interacts closely with some of the most forward-thinking players in the Digital Asset industry, from financial institutions moving into the space to the very projects issuing top market cap assets. The ideal candidate “wants in”, is eager to make a difference and not afraid to roll up his/her/their sleeves. We do not look at diplomas or grades — we look at attitude, drive, standards and passion. The industry is fast-paced and so are we: the ideal candidate puts customers first no matter what, ensures excellent service standards and is a great team player because Client Operations is a team effort. The ideal candidate has a high EQ, can work through the unexpected and is excited for a unique opportunity to make a real impact in an exciting and growing company.Duties & ResponsibilitiesOur Client Operations team is a group of highly talented and dynamic contributors. Each individual ensures that our broad range of Customers — from Institutions to High-Net-Worth individuals — has the best experience possible every single time they interact with Hex Trust: at onboarding, when they need additional products or services and, last but not least, when they need h