Description
Tags: Web3 Jobs • Cryptocurrency Remote Jobs • Blockchain Web3 Jobs • Cryptocurrency Paid Relocation Jobs • Web3 Customer Support Jobs • Blockchain Full Time JobsMercier Consultancy is thrilled to present an exciting opportunity for a Polish Speaking Customer Service Representative for our Client, a leading Blockchain Company in Greece. In this pivotal role, you will provide exceptional support to our Polish-speaking clients, assisting them with inquiries related to blockchain technology, services, and products.Your fluency in Polish will be essential as you guide customers through their questions, support them in navigating our platforms, and help them understand the innovative solutions we offer in the blockchain space. Your exceptional customer service skills will contribute significantly to enhancing the client experience and ensuring satisfaction.ResponsibilitiesOffer outstanding customer service in Polish via phone, email, and chat for all blockchain-related inquiriesAssist clients with understanding blockchain products, services, and functionalitiesManage order processing, account inquiries, and effectively resolve customer issuesDocument all customer interactions thoroughly in our CRM systemCollaborate with technical and support teams to provide accurate information and solutionsGather feedback from clients to improve services and productsStay updated on trends and developments in the blockchain industryFluency in Polish and English, with excellent communication skillsStrong customer service orientation and a willingness to resolve client issuesExperience in customer service, especially within tech or blockchain sectors, is preferredAble to handle multiple inquiries and provide timely solutionsDetail-oriented with solid organizational abilitiesInterest in blockchain technology and eagerness to assist customersFamiliarity with customer support software and CRM systems is a plusFully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )Private Heal