Description
Tags: Web3 Jobs • Blockchain Web3 Jobs • Blockchain Research Jobs • Web3 Trading Jobs • Blockchain Exchange Jobs • Blockchain Security Jobs • Cryptocurrency Operations Jobs • Blockchain Ios Jobs • Blockchain Data Jobs • Web3 Finance Jobs • Blockchain Ai Jobs • Web3 Full Time JobsBinance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Join a fast-growing global technology organization operating at the forefront of digital innovation. We are building secure, scalable, and forward-thinking infrastructure to support teams across multiple regions and we’re looking for a proactive IT Support Specialist to help power our internal operations.If you’re passionate about technology, thrive in dynamic environments, and enjoy solving complex technical challenges, we’d love to hear from you.ResponsibilitiesAct as the first point of contact for Service Requests related to hardware, software, applications, and network issuesTroubleshoot and resolve incidents using available tools and best practicesEscalate and route incidents to appropriate teams when necessary while retaining ownershipEnsure incidents and service requests are resolved within agreed service levelsMaintain a strong security-first mindset in all support activitiesAssist in defining and improving IT operating procedures and documentationContribute to internal knowledge-sharing platforms and documentation updatesMonitor s